Charles, Leslie.

Rule # one: "If you don't take care of the cusomer... somebody else will". Rule number one. Rule #1. Customer service handbook. - Successories, Inc. 1997. - 43 p. 23 cm.

The essential handbook for those dealing directly with the most important asset any company has: it's customers.

1880461447


Customer services.

HF 5415.5 / .C42