Karr, Ron, 1956-

The complete idiot's guide to great customer service / Complete idiot's guide Guide to great customer service Great customer service by Ron Karr and Don Blohowiak. - New York, NY : Alpha Books, c1997. - xxvi, 326 p. : ill. ; 24 cm.

Includes index.

0028619536 (pbk.)

97073148


Customer relations.
Customer services.

HF 5415.5 / .K37 1997

658.8/12